FAQ
Frequently asked questions
Buying and delivery
How do digital products reach me?
Instantly. The download appears on screen as soon as payment succeeds and is emailed to you. It also stays in your account permanently, so you can re-download and re-print whenever you need.
Do I need an account?
No — you can check out as a guest. We do offer to create one at checkout, because that’s what lets you re-download purchases later without contacting us. We recommend accepting.
My download link expired.
You haven’t lost anything. Links expire after 30 days but ownership doesn’t. Sign in and download again from My Account. If access has fully lapsed, message us and we’ll reissue it.
Can I print more than one copy?
Yes, as many as your own family needs. What you may not do is share the file or resell it — see the Digital Product Policy.
What paper size do I need?
Every book lists its paper size — US Letter or A4 — on its product page. Either prints fine on the other size: just choose “Fit to page” in your printer settings.
Payment and refunds
How can I pay?
UPI, cards, net banking and wallets through Razorpay’s secure checkout. Card details never reach this website.
Will I get a GST invoice?
No. We are not currently registered for GST, so no GST is charged on your order and no tax invoice is issued. You receive an order receipt by email showing your order number and the amount paid.
Can I get a refund?
Refund requests must be submitted within 7 days from the date of purchase. Within that window we refund you in full if a technical issue stops you downloading or opening your product, if you were sent the wrong product, or if you were charged twice. What we do not refund is a change of mind, or buying by mistake, because a digital file cannot be returned once it has downloaded. Full detail is on our Refund Policy page.
Still stuck?
Message us with your order number and we’ll sort it. Contact us.